Service pack

Struers service pack

Our service pack you need to provide all the services and training, to ensure the quick start, meet specification, process optimization, and the longest uptime.

Provide three different service packages to choose from:

  • Start the package
  • Optimization evaluation package
  • Maintenance training package

Improve performance and efficiency of everything you need

Service pack by experienced technical service engineers and application specialists, to ensure that you get the required by Struers equipment uptime, performance and results.

From the start to the process optimization and training, our service package to meet your demand for quality control process or production line, and service pack can be combined according to the demand and individual service.To ensure that you get to meet the requirements of optimal combination, we will be together with you to select one of the most important service with you.

An overview of the service pack:

Start the package

Ensure your equipment from the first day would play 100% of the performance.Equipment installation, basic introduction and applicationBasic product and maintenance trainingTo make sure that you can benefit from the right from the start, operation and quality of sample.

Choose our start package, from the first day can make full use of your investment.

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Optimization evaluation package

Optimize the efficiency and improve the results.In addition to the technical inspection of equipment to help you plan to preventive maintenance, we also can findOptimize the processOpportunities to help youBetter use of equipment and consumablesIn order to achieve more reliable results.

Choose our optimization evaluation package to promote efficiency, reduce cost and improve the reliability and repeatability of the result.

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Maintenance training package

Get a daily, monthly and yearlyPreventive maintenancetheDetailed trainingTo their maintenance and ensure the quality of preparation.

Choose our maintenance optimization package to promote internal skills, to reduce the long-term maintenance cost and ensure the normal operation of the time.

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Start the package

Start the package

We help you successfully installed and fast running in new equipment, so that you can get the best performance from day one.Struers experts to provide training, making your users can quickly familiar with the equipment, and can use the right from the start workflow.

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A successful

With service pack, we experienced technical service engineers and application specialists to work with you, to ensure normal operation of your Struers device to realize the required time, performance and results, and service pack can be combined according to the demand and individual service.

Start package including installation help and basic training, provides a quick installation and adjust everything you need, so you from the first day can make full use of new equipment.

Please start download package outline here

Your benefit

  • Installation (or verification)
  • The final function acceptance
  • Use basic practical training equipment
  • To ensure normal operation of the basic application of training
  • Designed to ensure that the excellent performance of the method to set
  • Daily, weekly and monthly maintenance of basic training
  • Remote diagnosis interface can be faster and more economic and efficient to solve the problem (only the selected equipment)

How to gain

New equipment fast
New equipment installed correctly by Struers technical service engineers, can obtain maximum uptime and order you maximum comfort.

Economic and efficient performance
Due to the equipment and process is set to play the best performance, so that each sample cost as low as possible.

Competent and efficient users
Users receive full training, can avoid errors and pollution, improve the quality of samples, the prevention of accidents and equipment damage, as well as saving consumables.Keep the equipment performance ability
Daily and weekly maintenance to ensure normal operation of continuous time and quality.

Rapid and economic efficiently solve the problem
Because your users have a deeper understanding of process and equipment, so they can more effectively solve the problems of simple daily, at the same time more efficiently with our technical service engineer to discuss the problem.

Optimization package

Optimization evaluation package

The preparation of predictable quality more and more important for most of the quality control department.At the same time, the need to focus on the old equipment, make sure that continue to conform to the standard operation, and the new equipment must be properly integrated into the process.This is the reason why you need to optimize assessment package.

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Higher output, lower cost and better quality

Our service package by experienced technical service engineers and application specialists delivery, and can be combined according to the demand and individual service.

Optimization evaluation package is very suitable for to increase production, reduce costs and improve the quality of the quality control department.Our application specialists will assess your equipment, consumables, method and process, ensure that you benefit from the efficiency, reliability, and uptime, at the same time, improve efficiency and results.

Please download optimization evaluation package outline here

Your benefit

  • By the expert Struers technology field service engineer for technical inspection equipment
  • Maintenance and overhaul demand found
  • Use of equipment and consumables by Struers application specialist to evaluate application way
  • The workflow and method analysis and Suggestions for improvement
  • Supplies the best utilization evaluation

How to gain

To optimize the performance of the
Our Suggestions for equipment use and material process can ensure that you obtain high repeatability, and the ideal sample quality.

To reduce the cost of
Understand how to optimize the equipment use, process and method, thus reducing the material consumption.

To improve the efficiency of the
By optimizing the process and workflow, shorten the process time and reduce potential rework.

Long-term performance
Status report helps you initiate the appropriate maintenance and repair at the right time.

Maintenance training

Maintenance training

Ensure the stability of the operation time and reliable results need to timely maintenance equipment correctly.Regular maintenance can avoid premature replacement parts, and thus to minimize downtime and cost of ownership.Maintenance training package by training employees to perform maintenance to ensure this.

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Lower long-term normal operation of maintenance cost and longer time

Our service package designed to meet the needs of your quality control process or production line.Service package can be used alone, or according to the demand and individual service portfolio.

Maintenance training package is designed to improve your internal maintenance skills.We experienced technical service engineers will train your team how to perform regular maintenance, cleaning, parts replacement, calibration and functional test.As a result, you can perform regular maintenance, thus greatly reduce the cost of ownership and extend the uptime.

Please download the maintenance training kit overview here

For internal training

  • Preventive maintenance on a regular basis
  • Equipment inspection
  • Basic cleaning
  • Standard replacement parts,
  • Adjust/calibration
  • A functional test

How to gain

Greater flexibility of service
By your self sufficient training service department can provide immediate assistance, and can work together with Struers when necessary, with the fastest speed to find the most efficient solution.

Internal service skills and improve equipment utilization
With internal ability, are more likely to keep normal operation of the equipment, and when the problems are more likely to recover faster.

Custom service

Custom services can enhance performance

All of our service package to meet your quality control department or the needs of the production line.You can also will service pack with our one or more of the individual service portfolio, in order to focus on specific requirements, to ensure high quality results and maximum efficiency.

If you want us to help choose to suit your needs ideal service plan, please let us know.Your local Struers representatives are happy to be with you to discuss different options and benefits.

For more information about individual service

Struers service plan - to ensure the normal running time and performance

For many of the quality control department, Struers equipment of continuous performance is very important to customers and business.That is why we offer Struers service plan.

Choose Struers service plan, we will be responsible for your preventive maintenance, to ensure that you from the normal operation of a longer time and higher utilization benefit and predictability.We offer three service plans for you to choose from, depending on your needs.
Struers support commitment

Struers support commitment

Struers support commitments apply to all Struers customers.You can visit our global support network and application expertise, to help you improve efficiency, predictability, and uptime.

  • Visit our global support hotline and network technical service engineer
  • High quality application experts to provide advice and support for process and performance improvements
  • Online documentation to support
  • The annual service visit
  • Access to a complete series of value-added services
  • In the global rapid delivery of spare parts

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